Shipping policy
Shipping Policy – Doodlejoy
At Doodlejoy, we’re excited to get our kids’ coloring books delivered safely and quickly to your doorstep. Please review the information below regarding our shipping process.
Processing Time
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All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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Orders placed after 5:00 PM (GMT) will be processed the next business day.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times after dispatch:
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United Kingdom: 3–7 business days
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Europe: 5–10 business days
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International: 7–15 business days
Please note that delivery times are estimates and may vary depending on your location and local postal services.
Shipping Rates
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Shipping costs are calculated at checkout based on your location.
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We may offer free shipping promotions from time to time. These will be clearly stated on our website when available.
Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking information (when available).
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Tracking updates may take 24–48 hours to appear.
Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to:
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Customs processing
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Postal service disruptions
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High demand periods
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Weather or unforeseen circumstances
Doodlejoy is not responsible for delays caused by carriers or customs.
Incorrect Address
Please ensure your shipping address is correct at checkout.
Doodlejoy is not responsible for orders shipped to incorrectly provided addresses. If you notice a mistake, contact us immediately using the details below.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us and we’ll work to resolve the issue promptly.
Contact Information
Trade Name: Doodlejoy
Phone Number: +447453 406985
Email: alternos9621@outlook.com
Address:
71-75 SHELTON STREET
COVENT GARDEN
LONDON WC2H 9JQ
UNITED KINGDOM